Monthly Archive: March 2015

Relationship Status: Clients

Relationship Status: Clients
Log onto Facebook, go to your relationship status and change it to taken. I know you’re a business but it doesn’t matter. Every business should be constantly involved in not one but multiple relationships at the same time. No, we won’t call you a “player” for two timing all your clients, having many relationships with multiple clients is essential for success in your business. Here are some tips for keeping up a great relationship with your clients. To make it more interesting than just any old tips they are in reference to dating tips. After all, you want to woo your clients so that they keep you relationship.
  1. Be honest. Always. – Ever have a date lie to you? That’s the worst feeling and chances are you’ll not be calling them back any time soon. The same goes for clients. Being honest with your clients is of the utmost importance. You want your clients to trust your company and even if something is going wrong if you’re honest with them about it and have a solution ready chances are they’ll value your honesty. Then, the relationship is built.
  2. Be timely. – No one likes waiting around in a restaurant or at the movies by themselves for their date to show up. Your clients won’t want to wait to hear from you either. Make sure you are timely when you message them and if you set a deadline be sure to meet it. A relationship with your client will be built if you are always sure to be timely. Your customer will appreciate you being on time and not standing them up.
  3. Communicate. – The key to any good relationship is communication. Communicating with your date is very similar to communicating with your client. You need to be sure to keep up communication with all of your clients so that they are always in the know. Communicating with clients via emails, social media and old fashion post are what keep you client updated on everything happening with your company. This leads to a great relationship between the company and client.
These tips will ensure that your relationships with your clients don’t end up in you getting stood up or dumped by them. Give them a try.
Relationship Status - Clients

Serve Your Customers

Serve Your Customers
You know how every time a musician receives an award they thank their fans? Every single one thanks their fans. In a way they servicing their fans in the same way that the fans service them. The same thing goes for a business, except instead of fans there are customers. Businesses main priority should be making sure that they are providing their customers with not only the best product but also the best service. It is the customers who keep the business afloat and profitable. Customer service isn’t just something for calming angry customers. It is a necessity that should be at the heart of every company. A company wants to ensure that it’s customers have the best experience possible. This means that any interactions between the customer and any representative of the company should be friendly, polite, and enjoyable. It doesn’t matter if they customer is polite or rude, happy or angry, calm or up in arms. The company’s job is to find a way to provide the customer with the best service possible. It’s about building a brand image, not only for existing customers but for new and potential customers as well. This could even mean leading your customers to another business who can perhaps do the job better than yours. The customer will remember your helpfulness and good service and word of your good reputation will spread by word of mouth. By the end of it you’ll be getting your own awards and thanking your own fans: your customers.
Serve Your Customers

Serve Your Customers

Are You Saving On Time?

Are You Saving On Time?
March is here which means Daylight Savings Time is here. Who doesn’t love Daylight Savings Time? Sure you “lose” an hour for a day, but in return the sun stays up later and you can enjoy those extras hours without darkness in the evening. Here are some facts that you may not have known about Daylight Savings Time:
  • Arizona and Hawaii are the only two states in the United States that do not follow Daylight Savings Time. That’s right, Daylight Savings Time is determined by the state and those two states decided to not adhere to it. So, if you’re traveling to either Arizona or Hawaii be sure that you’re on the right time. Although, if you’re going to Hawaii we’re assuming (or at lasting hoping) you have all the time i the world on vacation.
  • Daylight Savings Time is bad for T.V. and good for golf courses. When we change to Daylight Savings Time we are obviously given extra hours of light. This causes people to want to spend more time outside rather than inside watching T.V. Therefore, when we change to Daylight Savings Time T.V. ratings tend to drop. At the same time, people enjoy doing more outdoor activities like taking a walk or going to play golf. As a result, golf course often see  an increase in revenue during Daylight Savings Time. It also helps businesses (like ours!) when the sun is up later to work on outdoor construction projects for longer.
  • Crime rates often drop during Daylight Savings Time. You read that right. Crime rates actually tend to decline when we push our clocks an hour forward. While there is no scientific explanation for this, it is thought that criminals often prefer to commit crimes under the mask of darkness. With the extra hours of daylight many less crimes are committed during this period since these criminals would rather not work during the day.
Now you know a little bit more about Daylight Savings Time. Maybe you learned something new, or maybe not. The one thing you should learn is that you could be saving both time and money on your next underground project by contacting us at Horizon Underground.
Are You Saving Time?

Are You Saving Time?

March Into Spring

March Into Spring

 

March means three things: St. Patrick’s Day, green everywhere, and the (hopeful) end of winter. That’s right, the first day of spring comes to us on March 20th. For people who suffered the long hard slings of winter, the beginning of spring couldn’t have come any sooner. But, for us southern Californians who maybe didn’t get 5 feet of snow or temperatures that could make a polar bear shiver, what does the beginning of spring really entail? Well, first of all as with the beginning of any season it’s a new time to reevaluate business decisions and ventures. Seasonal changes are perhaps the four times year when most businesses have acknowledged that they really take the time to determine long term goals for the season whether they have changed with the weather or change because of previous developments. If your business is doing this then that’s great, if not then maybe take the time to see if this is the right time to start your new scheduling, construction project, or casual Friday at the office. By doing this it gives the company a timeline to be more resourceful and have dates to look forward too. With Spring coming on the 20th, what is the importance of that day? For one, there is an old myth that on the first day of Spring, called the equinox, it is the only day of the year that you can balance a raw egg on it’s end. Pretty cool, huh? We’ve been too busy with work to know if that’s true or not but give it a try and let us know what you find. Happy Spring!

March Into Spring

March Into Spring

Feeling Lucky?

Feeling Lucky?

 

Notice a little more green being worn lately? Don’t worry, it’s not your eyes. All over the America people get excited for the celebration of St. Patrick’s Day. As a result, you see more and more people (Irish or not) wearing green to try to cash in on what everyone calls “the luck of the Irish”. But, have you ever wondered where that phrase came from? Ever wonder why the Irish are considered so lucky? The phrase “the luck of the Irish” actually isn’t from Ireland at all. The phrase actually originated in America. In the second half of the 19th century the silver and gold rush in America was in full swing. Miners from all across the country were rushing to get their take in the wealth. As fate would have it, most of the most famous and successful miners were either or Irish or Irish American decent. Eventually, people began associating success in mining with the Irish. From hat, the phrase “luck of the Irish” was born. So, the next time someone tells you that the Irish are lucky you can tell them it’s actually Irish Americans who are lucky. But, then you may not be the most fun guy at the party so maybe let it slide. One thing that you need no luck to complete is your next drilling project. For that, you don’t need the luck of the Irish at all. All you need to do is call us at Horizon Underground to help get you started. No Luck Necessary.

Feeling Lucky?

Feeling Lucky?